Massage Envy - Midtown Miami

5 Reviews

comments-thumb-1
Charlotte Sellam
Aug 2, 2016

Never had a better massage before, and I have tried many places... My therapist Aika was very nice and focus on the area I asked her too. Definitely going back and even signed up for the membership which is a really good deal!

comments-thumb-1
Ashley Lopez
Sep 19, 2016

So I visited there last month. What an amazing experience! The therapist I had was named Richard and he was incredible. The front desk was very helpful and dynamic. And I also met the manager, a very nice woman. I would reccomend this location to all clients!!

comments-thumb-1
Evelise Cepeda
Sep 19, 2016

Love love LOVE this location. The front desk was friendly and they were all young and lively. Also the manager extremely was bubbly and interactive. would recommend to EVERYONE.

comments-thumb-1
Gabrielle Saint Charles
Jun 26, 2016

If I could give zero stars I would. The massage therapists are fine but the customer service/front desk staff are horrible. I have canceled my membership verbally and in writing. Yet this is now the third month they are still charging my credit card. I initially tried to deal directly with them but now close to 2 months now I am still waiting on a call back from a manager. I had to open a dispute with my credit card company and I guess will have to call them back tomorrow to dispute the latest charge. The annoyance and hassle is not worth the massage or facials they give.

comments-thumb-1
Anthony Torres
Sep 19, 2016

Great place. excellent customer service. They care about their clients.